Resolving conflict
A part of communicating effectively and managing your emotions is being able to resolve conflict. Sometimes you may be put in a situation where you do not agree with someone which may result in an argument or even worse. Conflict may have a negative impact on the positive relationships you have developed with your peers and adults that care about you. Being able to resolve conflict is an important skill as it will allow you to maintain positive relationships and your personal wellbeing.
Kids Matter (2013, p. 2) identify the following skills as important for conflict resolution:
· "being able to control angry or anxious feelings
· learning to listen even when you disagree
· understanding to the other person's opinions and feelings
· being able to think of different of different solutions
· exchanging ideas with the other person
· finding 'win-win' solutions."
Activity 1: Answer the following questions:
When have you ever had conflict with someone? What was it about? Were you able to resolve the conflict? If yes, how did you resolve the problem? If no, how could you have resolved the problem?
Class Activity 1: Two students will be chosen by the class to act out a conflict scenarios.
Conflict scenario: Student A wants to borrow student B's new BMX bike but student B is not so sure and says no. The person playing student A and student B will act out a number of scenarios depending where student A tries a number of different ways to borrow student B's bike. Student A acts out the following strategies to get what they want:
· whingeing
· pleading
· ordering
· bribing
· hinting
· requesting
· teasing
· complimenting
Which strategy ended up being the most effective at resolving conflict?
Activity adapted from Mind Matters (2005, p. 100)
Kids Matter (2013, p. 2) identify the following skills as important for conflict resolution:
· "being able to control angry or anxious feelings
· learning to listen even when you disagree
· understanding to the other person's opinions and feelings
· being able to think of different of different solutions
· exchanging ideas with the other person
· finding 'win-win' solutions."
Activity 1: Answer the following questions:
When have you ever had conflict with someone? What was it about? Were you able to resolve the conflict? If yes, how did you resolve the problem? If no, how could you have resolved the problem?
Class Activity 1: Two students will be chosen by the class to act out a conflict scenarios.
Conflict scenario: Student A wants to borrow student B's new BMX bike but student B is not so sure and says no. The person playing student A and student B will act out a number of scenarios depending where student A tries a number of different ways to borrow student B's bike. Student A acts out the following strategies to get what they want:
· whingeing
· pleading
· ordering
· bribing
· hinting
· requesting
· teasing
· complimenting
Which strategy ended up being the most effective at resolving conflict?
Activity adapted from Mind Matters (2005, p. 100)
Activity 3: Watch the YouTube video on resolving conflict. Can you relate to what these students are saying? Write down how you think is the best way to resolve conflict.
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Resolving Conflict:
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References
Kids Matter. (2013). Sorting out Conflict together, retrieved from http://www.kidsmatter.edu.au/sites/default/files/public/KMP_C2_LRC_SortingOutConflictTogether.pdf
MindMatters. (2005). Dealing with bullying & harassment, retrieved from http://www.mindmatters.edu.au/docs/default-source/resources-archive/dealing-with-bullying-and-harrassment.pdf?sfvrsn=3
Page developed by Katelyn Carter
MindMatters. (2005). Dealing with bullying & harassment, retrieved from http://www.mindmatters.edu.au/docs/default-source/resources-archive/dealing-with-bullying-and-harrassment.pdf?sfvrsn=3
Page developed by Katelyn Carter